English

Legal Notice

Published by:

Ravensburger Verlag GmbH

Robert-Bosch-Str. 1

88214 Ravensburg

GERMANY

E-Mail: [email protected]

Tel.: +49 - (0) 751 - 86 0

Fax: +49 - (0) 751 - 86 13 11

(Please do not use these telephone/fax numbers for service enquiries.)

Company management:

Dr. Anuschka Albertz, Thomas Bleyer, Susanne Knoche, Dr. Thomas Redemann

Register court/Register number:

Ulm District Court HRB 551355

Sales tax number:

DE811514466

Information:

The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Privacy Policy and Data protection declaration

As of: December 2021

§ 1 Information on the collection of personal data

(1) In the following, you will find information on the collection of personal data during use of our mobile app. Personal data is all data that can be linked to you personally, e.g. name, address, email address, user behavior.

(2) Responsible pursuant to Art. 4 Section 7 of the EU General Data Protection Regulation (GDPR) is the Ravensburger AG (please see the legal notice for our contact address). Should you have questions, comments, or criticism about data protection, or if you wish to assert your rights described below, please contact us at [email protected]. You can contact our data protection officer at [email protected] or using our postal address with the addition “The data protection officer.”

(3) If you contact us by email or using a contact form, we save the data you give us (your email address, if applicable your name, and your phone number) so that we can answer your questions. We erase the data collected in this context when it is no longer necessary to save it, or limit its processing if statutory data storage regulations apply.

(4) If we use service providers for individual functions of our offer, or if we wish to use your data for advertising purposes, we will inform you in detail below about the processes involved here. We also inform you below about the storage duration criteria that apply. We also inform you below about the storage duration criteria that apply.

§ 2 Your rights

(1) You have the following rights in relation to your personal data:

– Right to request,

– Right to rectification or erasure,

– Right to restriction of processing,

– Right to object to processing,

– Right to data portability.

(2) Furthermore, you have the right to complain to a data protection supervisory authority about our processing of your personal data.

§ 3 Download and subsequent offline use of our mobile app

(1) Download from the app store

When you download the app, the required information is transferred to the app store, in particular the login data of your account, if applicable payment information, individual device ID and information about your download (e.g. time of the download). We have no influence on this data collection and are not responsible for it. We only process the data in as far as it is necessary for downloading the mobile app to your mobile terminal device. It is not saved beyond this extent. The legal basis is Art. 6 Section 1 p. 1 lit. b of the GDPR.

(2) Subsequent (offline) use

The app is downloaded to your mobile terminal device and can generally be used without internet access, possibly with a restricted range of functions. No personal data is collected during offline use.

§ 4 Special functions and use in online mode

(1) If you use the app in online mode, i.e. when connected to the internet, or you use special functions, additional data processing may take place. We explain this in more detail below.

(2) In some cases, we use external service providers to process your data. We select these service providers carefully and commit them to observe our instructions. We regularly check their compliance.

(3) If our service provider or partner is based in a country outside the European Economic Area (EEA), we inform you below about the consequences of this.

(4) Specifically:

a. Recommendations for similar apps (Ravensburger)

If you use the app in online mode, the app communicates with our server using a tool programmed by us. We use this tool for marketing purposes, i.e. to send recommendations for other apps to your device which are displayed while you use the app (e.g. via the buttons “More” or “News” available in the main menu; in rare cases also in the form of pop-ups). These recommendations are not personalized, but compiled based on the app you use. The app sends the following information to our server: the app in which the tool was opened, the type of device (e.g. iPad, iPhone) the app is installed on, as well as which country and language are set on the device. No third party is involved in this communication process. In this context, logfiles are saved to our server, however they are saved without any IP address or specific device ID and therefore anonymously. The legal basis for processing is Art. 6 Section 1 p. 1 lit. f GDPR.

b. Access to the camera

The first time you use the corresponding functionality in our app, a popup asks you for permission to use your camera. If you do not give permission, we do not receive access to your camera. In this case, you may not be able to use all the functions of our app. At a later date, you can retrospectively grant or revoke permission in your device’s operating system settings.

If you permit access to your camera, the app only accesses it to the extent necessary for providing the functionality. We treat your data with strict confidentiality. As soon as you revoke permission for use, the app can no longer access your camera. In this case, the additional functionality is no longer available.

The legal basis for processing is Art. 6 Section 1 p. 1 lit. a GDPR.

Safety information: Especially in the case of camera-based applications it may present a risk when you use the app during driving, walking or in other situations where you can be distracted from or misinterpret events in the real world.

c. Integration of Vuforia

In order to implement visual recognition (image, markers, and objects), visual tracking, and mixed or augmented reality functions, the Vuforia SDK of third-party supplier PTC Inc. (in the following: PTC) is integrated in the app. Furthermore, in order to provide its functions, the Vuforia SDK requires access to your device’s camera (details on this are described in § 4 Section 4 lit. b).

While you use the app, certain information is saved and used by PTC as well as companies associated with PTC and their service providers. When you are online (although only while the Vuforia process is running in the app), the Vuforia SDK sends the following data to PTC in pseudonymous form (for details on the data logged, go to https://developer.vuforia.com/legal/statistics):

• Device/app-specific information: hardware (e.g. make, model, resolution), operating system (e.g. vendor, version), app (e.g. ID, version), Vuforia SDK (e.g. version, errors)

• Use-specific information: configuration (country, language), localization (your IP address for the purpose of country or regional localization, but not determination of your concrete location), use of Vuforia (start, end, duration, frequency of camera use and recognition processes)

At any time, you can prevent the data collection and saving with effect for the future by revoking the rights to use of the camera (in the operating system settings of your device). Then the Vuforia SDK is no longer used, and you no longer have access to the additional functionality. The legal basis for the data processing is Art. 6, Section 1 p. 1 lit. b GDPR.

PTC, companies associated with PTC, and PTC‘s service providers use the information described above to (a) offer the software and services, (b) enable provision of new products, updates, extras, and other services, (c) offer software, services, and other products. We do not have any influence over the collection and use of the statistics data by the third-party supplier PTC described above. The legal basis for the data processing is Art. 6, Section 1 p. 1 lit. f GDPR.

Information about third-party suppliers:

PTC Inc., 140 Kendrick Street, Needham, MA 02494, USA. Data protection information: https://www.ptc.com/en/documents/policies/privacy; conditions of use of Vuforia: https://developer.vuforia.com/legal/tos.

§ 5 Objection or revocation of the processing of your data

(1) If you have issued your consent to the processing of your data, you can withdraw this consent at any time. Once you have issued this revocation, it affects the admissibility of the processing of your personal data by us.

(2) If we base the processing of your personal data on the balancing of interests (Art. 6 (1) lit. f GDPR), you can object to this processing. This is the case when processing the data is especially not necessary for fulfilling a contract with you. We describe this in the following description of functions. If you express such an objection, we request that you give us the reasons why you do not wish us to process your personal data as we normally do. After you have submitted your objection with reasons, we will examine the circumstances and will either cease or alter the data processing, or explain to you our compelling legitimate grounds for continuing to process the data.

(3) Of course you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us about your objection of processing for advertising purposes using the contact data given in § 1 (2).