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Legal Notice

Published by:

Ravensburger Verlag GmbH
Robert-Bosch-Str. 1
88214 Ravensburg
GERMANY

E-Mail: info@ravensburger.de
Tel.: +49 - (0) 751 - 86 0
Fax: +49 - (0) 751 - 86 13 11
(Please do not use these telephone/fax numbers for service enquiries.)

Company management:
Dr. Anuschka Albertz, Susanne Knoche, Florent Leroux, Dr. Thomas Redemann

Register court/Register number:
Ulm District Court HRB 551355

Sales tax number:
DE811514466

Information:
The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Privacy Policy and Data protection declaration

As of: December 2021

§ 1 Information on the collection of personal data

(1) In the following, you will find information on the collection of personal data during use of our mobile app. Personal data is all data that can be linked to you personally, e.g. name, address, email address, user behavior.

(2) Responsible pursuant to Art. 4 Section 7 of the EU General Data Protection Regulation (GDPR) is Ravensburger Verlag GmbH (please see the legal notice for our contact address). Should you have questions, comments, or criticism about data protection, or if you wish to assert your rights described below, please contact us at support@ravensburger-digital.com. You can contact our data protection officer at datenschutzbeauftragte@ravensburger.de or using our postal address with the addition “The data protection officer.”

(3) If you contact us by email or using a contact form, we save the data you give us (your email address, if applicable your name, and your phone number) so that we can answer your questions. We erase the data collected in this context when it is no longer necessary to save it, or limit its processing if statutory data storage regulations apply.

(4) If we use service providers for individual functions of our offer, or if we wish to use your data for advertising purposes, we will inform you in detail below about the processes involved here. We also inform you below about the storage duration criteria that apply. We also inform you below about the storage duration criteria that apply.

§ 2 Your rights

(1) You have the following rights in relation to your personal data:

    – Right to request,
    – Right to rectification or erasure,
    – Right to restriction of processing,
    – Right to object to processing,
    – Right to data portability.

(2) Furthermore, you have the right to complain to a data protection supervisory authority about our processing of your personal data.

§ 3 Download and subsequent offline use of our mobile app

(1) Download from the app store

When you download the app, the required information is transferred to the app store, in particular the login data of your account, if applicable payment information, individual device ID and information about your download (e.g. time of the download). We have no influence on this data collection and are not responsible for it. We only process the data in as far as it is necessary for downloading the mobile app to your mobile terminal device. It is not saved beyond this extent. The legal basis is Art. 6 Section 1 p. 1 lit. b of the GDPR.

(2) Subsequent (offline) use

The app is downloaded to your mobile terminal device and can generally be used without internet access, possibly with a restricted range of functions. No personal data is collected during offline use.

§ 4 Special functions and use in online mode

(1) If you use the app in online mode, i.e. when connected to the internet, or you use special functions, additional data processing may take place. We explain this in more detail below.

(2) In some cases, we use external service providers to process your data. We select these service providers carefully and commit them to observe our instructions. We regularly check their compliance.

(3) If our service provider or partner is based in a country outside the European Economic Area (EEA), we inform you below about the consequences of this.

(4) Specifically:
a. Storage of user, payment, and game data (Ravensburger)

In order to be able to provide you with the game functions, we store user information (the user ID), information about purchasing processes (in-game currencies and assets acquired) and information on the current score (especially the game progress) on our servers. The legal basis for this processing is Art. 6 Section 1 p. 1 lit. b GDPR. Furthermore, we evaluate information about your purchasing processes for accounting and product optimization purposes. This evaluation is not linked to you personally. The legal basis for this processing is Art. 6 Section 1 p. 1 lit. f GDPR.

We do not receive any notification if you uninstall the app. Furthermore, we want to allow you to opt back into the game later (including re-access to your in-game currencies and assets). For these reasons, we routinely save your ID with the associated payment and game data for an unlimited time. We treat your data confidentially and erase it if you revoke the rights to its use or if we remove the app from our range and no statutory storage regulations apply. The legal basis for processing is Art. 6 Section 1 p. 1 lit. f GDPR.

b. Use of in-app purchases (Apple, Google, Amazon, Facebook)

This app offers you the option of in-app purchases. To use this option, you need further communication with the platform provider, and therefore a connection to the internet. The provider sends us information about the course of the payment (e.g. cancellation, completion), and if the purchase is completed also the invoice information (e.g. article, price). We link this information about your purchasing activities to your user ID and store it partly on our servers (details are described in § 4 Section 4 lit. a). We do not receive information on means of payment (e.g. credit card data) because payments are made directly between you and the platform provider. We do not use the data transferred by your platform provider for any other purpose. The legal basis for processing is Art. 6 Section 1 p. 1 lit. b GDPR.

We do not receive any notification if you uninstall the app. Furthermore, we want to allow you to opt back into the game later (including re-access to your in-game currencies and assets). For these reasons, we routinely save the information about your purchases for an unlimited time. We treat your data confidentially and erase it if you revoke the rights to its use or if we remove the app from our range and no statutory storage regulations apply. The legal basis for processing is Art. 6 Section 1 p. 1 lit. f GDPR.

Information about third-party suppliers:

Apple App Store: Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA. Data protection information:  https://www.apple.com/legal/privacy/ 

Google Play: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection information: https://policies.google.com/privacy; Google complies with the EU-US Privacy Shield. For more details, go to: https://www.privacyshield.gov/EU-US-Framework.

Amazon Appstore: Amazon.com, Inc., PO Box 81226, Seattle, WA 98108-1226, USA. Data protection information: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496; Amazon complies with the EU-US Privacy Shield. For more details, go to: https://www.privacyshield.gov/EU-US-Framework.

Facebook Game Payments: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA. Data protection information: http://www.facebook.com/policy.php; Facebook complies with the EU-US Privacy Shield. For more details, go to: https://www.privacyshield.gov/EU-US-Framework.

§ 5 Objection or revocation of the processing of your data

(1) If you have issued your consent to the processing of your data, you can withdraw this consent at any time. Once you have issued this revocation, it affects the admissibility of the processing of your personal data by us.

(2) If we base the processing of your personal data on the balancing of interests (Art. 6 (1) lit. f GDPR), you can object to this processing. This is the case when processing the data is especially not necessary for fulfilling a contract with you. We describe this in the following description of functions. If you express such an objection, we request that you give us the reasons why you do not wish us to process your personal data as we normally do. After you have submitted your objection with reasons, we will examine the circumstances and will either cease or alter the data processing, or explain to you our compelling legitimate grounds for continuing to process the data.

(3) Of course you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us about your objection of processing for advertising purposes using the contact data given in § 1 (2).