Legal Notice

Published by:

Ravensburger Verlag GmbH
Robert-Bosch-Str. 1
88214 Ravensburg

E-Mail: [email protected]
Tel.: +49 - (0) 751 - 86 0
Fax: +49 - (0) 751 - 86 13 11
(Please do not use these telephone/fax numbers for service enquiries.)

Company management:
Dr. Anuschka Albertz, Thomas Bleyer, Susanne Knoche, Florent Leroux

Register court/Register number:
Ulm District Court HRB 551355

Sales tax number:

The European Commission provides a platform for online dispute resolution, which you can find at We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Privacy Policy

As of: May 2023

§ 1 Information on the collection of personal data

(1) In the following, you will find information on the collection of personal data during use of our mobile app. Personal data is all data that can be linked to you personally, e.g. name, address, email address, user behavior.

(2) Responsible pursuant to Art. 4 Section 7 of the EU General Data Protection Regulation (GDPR) is Ravensburger Verlag GmbH (please see the legal notice for our contact address). Should you have questions, comments, or criticism about data protection, or if you wish to assert your rights described below, please contact us at [email protected]. You can contact our data protection officer at [email protected] or using our postal address with the addition “The data protection officer.”

(3) If you contact us by email or using a contact form, we save the data you give us (your email address, if applicable your name, and your phone number) so that we can answer your questions. We erase the data collected in this context when it is no longer necessary to save it, or limit its processing if statutory data storage regulations apply.

(4) If we use service providers for individual functions of our offer, or if we wish to use your data for advertising purposes, we will inform you in detail below about the processes involved here. We also inform you below about the storage duration criteria that apply. We also inform you below about the storage duration criteria that apply.

§ 2 Your rights

(1) You have the following rights in relation to your personal data:
– Right to request,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to processing,
– Right to data portability.

(2) Furthermore, you have the right to complain to a data protection supervisory authority about our processing of your personal data.

§ 3 Download and subsequent offline use of our mobile app

(1) Download from the app store
When you download the app, the required information is transferred to the app store, in particular the login data of your account, if applicable payment information, individual device ID and information about your download (e.g. time of the download). We have no influence on this data collection and are not responsible for it. We only process the data in as far as it is necessary for downloading the mobile app to your mobile terminal device. It is not saved beyond this extent. The legal basis is Art. 6 Section 1 p. 1 lit. b of the GDPR.

(2) Subsequent (offline) use
The app is downloaded to your mobile terminal device and can generally be used without internet access, possibly with a restricted range of functions. No personal data is collected during offline use.

§ 4 Special functions and use in online mode

(1) If you use the app in online mode, i.e. when connected to the internet, or you use special functions, additional data processing may take place. We explain this in more detail below.

(2) In some cases, we use external service providers to process your data. We select these service providers carefully and commit them to observe our instructions. We regularly check their compliance.

(3) If our service provider or partner is based in a country outside the European Economic Area (EEA), we inform you below about the consequences of this.

(4) Specifically:
The app contains a catalog of Lorcana cards. To provide you with the latest information on our Lorcana cards, the app connects to our servers to load the data from our online catalog. This happens especially when you start the app, to load the full catalog once completely. As you scroll through the catalog, thumbnails are reloaded from the server. When you select an individual card, the app downloads the associated card information and images. We process the data generated in this context for the purpose of providing the requested information to your end device. Furthermore, we store them in anonymized form to perform technical error analyses. After a maximum of 3 months, the data is deleted. We do not create user profiles.
You have the option of creating lists in the app to get an overview of the cards you have already collected and the ones you still want. If you use this function, the associated data is stored locally on your end device. We do not get access to your lists.

§ 5 Objection or revocation of the processing of your data

(1) If you have issued your consent to the processing of your data, you can withdraw this consent at any time. Once you have issued this revocation, it affects the admissibility of the processing of your personal data by us.

(2) If we base the processing of your personal data on the balancing of interests (Art. 6 (1) lit. f GDPR), you can object to this processing. This is the case when processing the data is especially not necessary for fulfilling a contract with you. We describe this in the following description of functions. If you express such an objection, we request that you give us the reasons why you do not wish us to process your personal data as we normally do. After you have submitted your objection with reasons, we will examine the circumstances and will either cease or alter the data processing, or explain to you our compelling legitimate grounds for continuing to process the data.

(3) Of course you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us about your objection of processing for advertising purposes using the contact data given in § 1 (2).

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